FREQUENTLY ASKED QUESTIONS

  •  PRODUCT
  •  DELIVERY

Can I take these supplements while pregnant or breastfeeding or having medical condition?

There is currently not enough research available to safely conclude mushroom supplements are safe to ingest during pregnancy or for use by children. Therefore, out of an abundance of caution, we do not suggest that these individuals take our Forest Mana dietary supplements. For further guidance, please consult your doctor or pediatrician. Thank you for your understanding.

Which few supplements should I choose?

Mushrooms are synergistic, meaning they accomplish more together than alone. Our multi mushroom selection offer robust support for your immunity, with each species providing its own uniquely supportive properties. Combining mushrooms provides increased Natural Killer Cell and Macrophage numbers and activity when compared to the same serving size of a single species

Are Forest Mana products suitable for vegetarians and vegans?

All of our products are suitable both for vegans and vegetarians.

Do your products contain GMO’s?

None of our products contain GMO’s or other synthetic compounds. All Forest Mana products also are gluten-free!

What is the best time of day to ingest supplements?

There are no directions on the best time of day to take our supplements, it is a matter of personal preference. It is important to note, everyone is unique in how they digest and metabolize these compounds. For example, Cordyceps, known for energy support, may be best to take in the morning for most - however, some customers actually prefer taking them in the evening.

How should I store Forest Mana supplements?

Our products are extremely shelf stable.Capsules should be stored at room temperature in their bottle. Extracts used regularly can be stored at room temperature as well, but if you plan to store the extract longer than 3 months once opened, we recommend refrigerating it to increase longevity. Simple rule - store somewhere cool and away from direct sunlight.

If your order is received by us before 02:00 EST Monday to Friday, it will be dispatched during the same day. Otherwise, all shipments will be made the following day. This is with the exception of orders placed on Saturdays, which are dispatched the following Monday (except for bank holidays).Within the UK we use Royal Mail. Our packaging is postage friendly, as it can be delivered to your mail box with no signature required. For your convenience, you can choose “signed for” service at checkout. For exact shipping times please refer to our shipping page.

How soon can I expect my order?

If your order is received by us before 02:00 EST Monday to Friday, it will be dispatched during the same day. Otherwise, all shipments will be made the following day. This is with the exception of orders placed on Saturdays, which are dispatched the following Monday (except for bank holidays).Within the UK we use Royal Mail. Our packaging is postage friendly, as it can be delivered to your mail box with no signature required. For your convenience, you can choose “signed for” service at checkout. For exact shipping times please refer to our shipping page.

What should I do if there is a problem with my order?

If a problem occurs with the delivery, state or your experience with our products and/or services, please contact us via email hello@forestmana.com.We aim to reply to all enquiries within 24-48 hours. Our returns policy is applicable to all orders made on our official website and other sales channels. We will investigate all shipping problems and aim to send replacements free of charge if your order gets damaged or lost in transit.

Do you ship internationally?

Please see our shipping page for information about shipping to Europe. For any other countries please contact hello@forestmana.com for a quote.

What if I’m not in when the product is delivered?

If you are not home when the product is delivered Royal Mail will leave a collection slip and you will need to collect your delivery from the post office.

If your order is received by us before 02:00 EST Monday to Friday, it will be dispatched during the same day. Otherwise, all shipments will be made the following day. This is with the exception of orders placed on Saturdays, which are dispatched the following Monday (except for bank holidays).Within the UK we use Royal Mail. Our packaging is postage friendly, as it can be delivered to your mail box with no signature required. For your convenience, you can choose “signed for” service at checkout. For exact shipping times please refer to our shipping page.